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HomeVideoAppleCare Protection Plan (iMac) OLD VERSION |
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| Customer Reviews: | | Average Customer Review: ( 38 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
20 of 23 found the following review helpful:
 I got my money's worth Mar 07, 2007
By L. Chao
After 2.5 years of wear and being carried around the world, my iBook crashed and I was really in dispair--I was away and not close to an Apple store at the time so I tried just bringing it to an indpendent Apple retailer to see if I could just pay to have it fixed.
They were going to charge me to diagnose the computer, and said it was likely I'd have to pay a few hundred dollars to replace the hard drive. I had the uneasy feeling I was getting ripped off, so I waited to see a Mac specialist.
Because I had the protection plan, I made an appointment and within 10 minutes someone at the genius bar was able to figure out the problem. I got my entire hard drive replaced within a week, and the computer runs just like new and even runs on the latest operating system (which I didn't have). That, and they were even able to retrieve some of my files and burn them onto a DVD the same day I dropped it off for the repair.
I wish it didn't cost so much, or that Apple would just include this stellar cusotmer service in with their products as part of their branding; but even with the price tag I wouldn't hesitate to recommend it.
10 of 11 found the following review helpful:
 I love my iMac G5, but... May 17, 2007
By JT
...I've had two defective power supplies and a bad logic board in the 2+ years I've owned it. Both occurred after the 1 year warrantee had expired. Fortunately, I had purchased Applecare, so I just took my iMac to the local Apple store. They fixed it, and I had it back, good as new, the next day.
5 of 5 found the following review helpful:
The best you can get. Jul 31, 2009
By Deimos
"."
This is by far the best support you can get in the tech market and very wise investment. This package extends your warrenty for three full years and also comes with a very pleasing, powerful and handy Tech-Tool. When you run it, it scans everything on your whole systems and gives you detailed information on any errors or improvements that can be made. The Tech-Tool is worth the price alone. I have installed the Tech-Tool on my Imac and Macbook pro and it works wonderfully and neither system has reported a single problem in over a year. Thanks Apple.
5 of 5 found the following review helpful:
Product Performance Aug 09, 2007
By Serene Flax
"Artiste Extrordinaire"
This is my second Apple Care Protection Plan - No one should be without it that owns an Apple Product -
I needed repairs on my product and the cost of repairs would have been more than double the
cost of the plan - and my service in the Apple store was superb!
4 of 4 found the following review helpful:
Best in industry support- worth it May 11, 2009
By Don Weiser
"dweiser"
What can I say, it's great especially if you're new to Macs like I was. I'd say it's worth the peace of mind and the money you're spending to buy the industry gold standard in support. You actually speak with smart English speaking people here in the US or Canada who want to answer your questions and do! I'm also fairly certain Amazon has AppleCare at the lowest price.
See all 38 customer reviews on Amazon.com
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